Billing Terms and Conditions

1. Introduction

Welcome to shopvitalite.com. These billing terms and conditions outline the rules and regulations for the use of Vitalite’s website and services. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use shopvitalite.com if you do not accept all of the terms and conditions stated on this page.

2. Payment Methods

We accept the following payment methods:

  • American Express (AMEX)
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • JCB
  • Mastercard
  • PayPal
  • Shop Pay
  • UnionPay
  • Visa

3. Billing

  • Currency: All transactions are processed in GBP (£).
  • Payment Timing: Payment is due at the time of purchase. We do not offer credit terms.
  • Recurring Billing: For subscription services, billing occurs on the specified date of each month. By subscribing, you authorize us to charge your selected payment method on a recurring basis.

4. Taxes

All prices listed on ShopVitalite.com include applicable VAT unless otherwise stated. Any additional taxes, duties, or fees are the responsibility of the customer and will be displayed at checkout if applicable.

5. Payment Security

We use secure, encrypted connections (SSL) for processing payments to ensure your information is safe. We do not store your payment information on our servers.

6. Order Confirmation

You will receive an email confirmation for each order placed on ShopVitalite.com. This confirmation will include details of the order, billing amount, and payment method.

7. Refunds and Cancellations

  • Refund Policy: We offer refunds on eligible items within 14 days of purchase. Items must be returned in their original condition. Please refer to our Returns Policy for more details.
  • Cancellation: Orders may be canceled within 12 hours of purchase. To cancel an order, please contact our customer service team at info@shopvitalite.com.

8. Subscription Cancellation

You may cancel your subscription at any time by logging into your account and managing your subscription settings or by contacting our customer service. Cancellations must be made at least 48 hours before the next billing date to avoid charges for the following month.

9. Failed Transactions

If your payment method is declined, we will notify you and provide an opportunity to update your payment information. Your order will not be processed until payment is successfully received.

10. Disputes

Any disputes related to billing must be reported within 14 days of the transaction date. For assistance, contact our customer service team at info@shopvitalite.com.

11. Changes to Billing Terms

We reserve the right to update or modify these billing terms at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to review these terms periodically.

12. Contact Information

For any billing-related inquiries, please contact us:

By making a purchase on shopvitalite.com, you agree to these billing terms and conditions. Thank you for shopping with us.